Support
Contact knowsugar support and find account, data, and GLP-1 companion help.
Last updated: 2026-05-04
Need help? We usually reply within 1–2 business days.
Email: support@knowsugarapp.com
To export your data, open the app and use the export/report tools to create a CSV or review available summaries.
To delete your account, open the app → Open profile → Settings → Account → Delete account, or email support from your account email address.
GLP-1 companion mode can help you review meal-level added sugar, daily added sugar totals, 10g meal-limit status, 30g daily-limit status, movement-support entries, and weekly reports. These features are for awareness and organization only and are not medical advice.
Some food search results and quick-pick values are based on average, estimated, or curated added sugar amounts. These may vary by brand, recipe, portion size, restaurant, or preparation method.
For medical, GLP-1 medication, nutrition treatment, side effect, emergency, or dosing questions, contact a qualified healthcare professional. knowsugar support cannot provide medical advice.
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